Shipping policy
Last updated: April 7, 2026
At Syncd Australia, all products are delivered digitally. No physical items are shipped.
Digital Delivery
Once your purchase is successfully completed, your program will be delivered electronically to the email address provided at checkout.
In most cases, delivery is instant or within a few minutes. However, please allow up to 24 hours in rare cases due to system delays.
Access Issues
If you do not receive your program within the expected timeframe, please:
- Check your spam or junk folder
- Ensure the email address entered at checkout is correct
If you are still unable to locate your purchase, contact us at:
info@syncd.au
We will assist you as quickly as possible to ensure you receive access.
Incorrect Email Address
It is your responsibility to provide the correct email address at checkout. If an incorrect email is entered, please contact us immediately.
We are not responsible for failed delivery due to incorrect details provided by the customer, but we will make reasonable efforts to assist in resolving the issue.
Technical Issues
If you experience issues accessing or downloading your program, please contact us. We will work to resolve any legitimate technical problems promptly.
Shipping Fees
As all products are delivered digitally, no shipping fees apply.
Order Confirmation
After purchase, you will receive an order confirmation email. This confirms that your payment has been processed and your digital delivery is being completed.
Contact Us
For any delivery-related questions or support, please contact:
info@syncd.au